Quality & Claims

iForway supplies OEM/ODM and B2B products. Customized products are not eligible for retail returns.

Report a quality issue

Please send your order number or invoice reference, product model and serial number, and a description of the issue with photos or a video to inquiry@iforway.com, or contact us on WhatsApp: +86 13828849396.

For warranty and claim handling, contact your account manager to confirm the applicable terms for your order and model.

Warranty & After-sales · Contact Us